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Customers

If you are a GLOBALARK customer we will have personal information about you for the main purpose of ensuring your record keeping practises remain compliant. This will include your name, addresses and phone numbers. We have secure systems to keep this information. We collect certain information to help identify you and to assist in keeping your information secure. We may obtain banking, credit card, email or other details as part of making business with us easier for you.

GLOBALARK is committed to keeping your personal information secure and confidential. We have technology and procedures to control and limit access to your information. Most customer information is stored in computer databases owned and operated by GLOBALARK which are subject to restricted access and other typical computer systems security arrangements. If you cease to be a customer your records will remain securely stored.

GLOBALARK may if necessary disclose your personal information for reasons of law enforcement, regulatory, safety and public wellbeing. GLOBALARK may exchange personal information with credit reference agencies when establishing your account and where an account is in default. GLOBALARK seeks to resolve customer service and payment problems through a range of avenues including ombudsmen and issues resolution schemes, liaison with community and government agencies and communication through interpreting services or other representatives of customers. Where this might involve your personal information you will generally be aware of the involvement of these other parties.

GLOBALARK provides its service to you with the assistance of related companies, contractors, agents and suppliers. We may need to provide these parties with some of your personal information (typically, your name, address and contact details).

GLOBALARK takes its obligation to protect your information seriously and we make every effort to deal only with ethical suppliers who share and demonstrate respect for your privacy. If we need to give a contractor access to personal information we will require that it be kept secure and be used for the appropriate purpose.

Examples of contractors and suppliers or other types of parties who may, subject to confidentiality and strict control of use, have access to personal information include computer systems support, marketing and business advisers, auditors and individual contractors who assist in our business from time to time.

GLOBALARK aims to provide our customers with a full range of options to meet their record keeping and compliance related needs. If you want your name and contact details removed from our contact list, please contact us.

If you have any queries on how we deal with your personal information or you want to inspect our records of your personal information see Access and correction below.

Visiting our web sites

If you provide personal information to us via our web sites it will be treated with the same attention to your privacy as other forms of communication. GLOBALARK’s web sites do not provide systems for secure transmission across the internet, except where indicated. Users should be aware that there are inherent risks in transmitting information across the internet.

Cookies

If you use any of GLOBALARK's web site locations, we may use a feature of your browser called a cookie. A cookie is small file generated by our web site and stored locally on your computer. Cookies are in no way linked to any personally identifiable information while on our web site.

We use both session ID cookies and persistent cookies in order to recognise your web site preferences. For the session ID cookie, the cookie simply terminates once you close the browser. A persistent cookie is a small text file stored locally on your computer for an extended period of time. For persistent cookies, the cookie times out after 7 days. Persistent cookies can be removed by following internet browser help file directions.

By setting a cookie on our site, you would not have to select your state each time you navigate to a new page as well as fill in your details on our enquiry and competition entry forms, thereby saving time while on our site. If you reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. For example, you will need to select your state each time you enter a section of the site that is state-specific. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Cookies, by themselves, cannot be used to find out your identity or the identities of any of our users, they only identify your computer to our servers when you visit our site.

Site auditing and log files

We use various tools to analyse log files to summarise customer usage. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

We analyse our web site logs to understand what parts of our web site visitors use most, so that we can look to improving our web site and make it a more useful experience. Our web site logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.

Newsletters and email subscriptions

If you wish to subscribe to any of our newsletters, subscriptions or promotional communications, we ask for contact information such as name and email address. If you no longer wish to receive our newsletters, subscriptions or promotional communications, you may opt-out of receiving these communications at any time by replying to the email and replacing the subject line with the word UNSUBSCRIBE, or email us at news@globalark.net.

Other information collection and distribution

GLOBALARK sometimes collects other personal information in the course of its business. This occurs in such circumstances as: investor contact lists - potential investors and others interested in the Company can register to receive information; business contact information - contact details we collect and store regarding people we do business with; marketing contact lists –

GLOBALARK will comply with the National Privacy Principles in respect of this personal information including notifying people that we have collected information, the purpose of the collection and how they can contact us about it.

Access and correction

Key personal information concerning you such as your name, contact details and bank or other payment details are subject to your routine review on your account. If any information is incorrect you should advise us by calling the number on the relevant correspondence.

GLOBALARK is also committed to providing you with access to your personal information in accordance with the National Privacy Principles. Generally, we will be able to show you all the personal information we hold regarding you. In some circumstances there may be legal or commercial constraints to disclosing some information and, as anticipated in the National Privacy Principles, we may withhold information or subject its review to special processes.

In many cases we will deal with your enquiry on the telephone. If it is more involved, we will aim to provide you with access to the information within 15 working days. If your enquiry requires additional searching this time may be extended.

If we have information which you want to inspect in person, we will normally provide you with access at a location as convenient as possible to you. To inspect the information we will require you to show photo identification, such as a driver's licence. This is for your security.

We will consider any recommendation by you to change or correct information and advise you of the action taken.

Variations to this Privacy Statement

GLOBALARK Corporation may from time to time update this Privacy Statement. The current version is accessible through GLOBALARK's web site or can be obtained by contacting us.

Version 1.03 1/6/2005